Welcome to our online store! We are committed to providing you with a seamless shopping experience, which includes efficient and reliable shipping and delivery. Please review our shipping and delivery policy for important information about how we handle your orders.
Shipping Policy
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Shipping Rates and Estimates
For orders totaling $0 to $59, a flat shipping rate of $10 will be applied.
For orders totaling $59 and above, we offer free shipping.
Domestic Shipping
Standard shipping typically takes 7-15 business days.
Expedited shipping options are available and typically take 1-3 business days.
International Shipping
We offer international shipping to many countries. Shipping times and costs will vary based on the destination.
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
Shipping Carriers
We use reputable carriers such as UPS, FedEx, DHL, and USPS to ensure your order is delivered safely and on time.
Delivery Policy
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
Delivery Timeframes
Delivery times vary depending on your location and the shipping method selected. Standard delivery is typically within 3-7 business days for domestic orders. International delivery times vary by destination.
Delivery Issues
If your order hasn’t arrived within the estimated delivery time, please contact us, and we will do our best to assist you.
If you experience any issues with delivery, such as a lost or damaged package, please contact us immediately. We will work with the shipping carrier to resolve the issue.
Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses.
Some products may be restricted from shipping to certain locations due to local laws and regulations. If this applies to your order, we will notify you and provide alternative options.
Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to update your address before the order is shipped. Once an order has been shipped, we cannot change the delivery address.
Customs, Duties, and Taxes
International orders may be subject to customs duties and taxes. These fees are not included in our shipping charges and are the responsibility of the customer. Please check with your local customs office for more information about applicable fees.
We are not responsible for any customs delays.
Missing or Lost Packages
If your package is missing or lost, please contact us immediately. We will work with the shipping carrier to locate your package or arrange for a replacement.
Contact Us
If you have any questions or concerns about your order, please do not hesitate to contact us through the contact form on our website. Our customer service team is here to assist you.
Thank you for shopping with us. We appreciate your business and are dedicated to providing you with the best possible service.